At Laundryholic, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, delivery address, and payment details.

  • Service Details: Information about your orders, such as garment types and special cleaning instructions.

  • Technical Data: Device information, IP address, and usage data collected through our app or website.

2. How We Use Your Information

Your information is used for the following purposes:

  • To process and deliver your orders.

  • To communicate with you regarding your orders or inquiries.

  • To improve our services, app, and website.

  • For marketing and promotional purposes (with your consent).

  • To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Third-party companies that assist in delivering our services, such as payment processors or logistics providers.

  • Legal Authorities: When required by law or to protect our rights.

4. Data Security

We implement robust security measures to protect your data against unauthorized access, alteration, or loss. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

Our app and website use cookies to enhance your experience. Cookies help us understand how you interact with our platform and allow us to provide personalized services. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the following rights regarding your personal information:

  • Access, update, or delete your data.

  • Opt-out of marketing communications.

  • Request a copy of the data we hold about you.

  • Withdraw consent where applicable.

To exercise these rights, please contact us at [insert contact email].

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website or app, and we encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Laundryholic Customer Support
Email: [insert email address]
Phone: [insert phone number]

By using Laundryholic ’s services, you acknowledge and agree to this Privacy Policy.